Warehouse
Received in Penrose. Checked before it is offered.
Cartons are opened against the order. A dented panel or a missing lead does not go onto a quote. The machine you are offered is the one in the warehouse.


The container
Inward goods are counted on the dock, then opened in the aisle. Serial, bowl or door count, and the lead are checked before the carton is put back.
The quote
You are quoted the machine we have, or an indent with a landing week. We do not quote a picture of a machine that has not been ordered.
After it leaves
Freight is to the site door. Installation, plumbing, and the electrician are the kitchen company’s job unless the quote says otherwise.
Weekdays 7.30am–4.30pm. Collections are by arrangement, not from the street.